Business Continuity in IT


We live in an unpredictable world where disasters are likely to happen at every single instance. Some of these disasters have a minor impact on your business that can easily be overcome but the others have long-lasting effects. In either of these situations, our defense strategy should be powerful enough to protect us from the catastrophic outcomes of a disaster.

In this article, we will learn about the importance of business continuity and a business continuity plan in IT. We will discuss the main stages of a business continuity plan and try to throw some light on the concepts of Recovery Point Objective (RPO) and Recovery Time Objective (RTO).

Importance of Business Continuity and a Business Continuity Plan in IT:

Since we all know that we cannot stop the disasters from occurring, hence we should instead find ways to mitigate the risks associated with a disaster. Business continuity refers to the process of having such plans and strategies that help your business to function perfectly well even after the occurrence of a disaster.

A business continuity plan enlists all those steps, procedures and guidelines that help you recover from a disaster and enable your business to operate smoothly. You cannot just dive into the sea and say that you have ensured 100% business continuity without having a good business continuity plan. Later in this article, we will talk about the constituents of a good business continuity plan.

Main Stages of a Business Continuity Plan:

The three main stages of a business continuity plan are as follows:

●       Business Impact Analysis: This step involves the analysis and assessment of all your business processes in order to find their criticality. In this way, you are better able to prioritize those tasks that must be backed up with the help of a business continuity plan.

●       Steps for IT Business Continuity: Once you have identified and ranked all the mission-critical processes, the next stage is to devise that strategy with which you can support the regular working of these processes in the event of a disaster.

●       Testing the Business Continuity Plan: The last and the most important stage of the business continuity plan is its testing for without a proper and satisfactory level of testing, we cannot expect our business continuity plan to work perfectly.

What is the Recovery Point Objective (RPO) and Recovery Time Objective (RTO)?

The two main terms that are associated with business continuity are described below:

➢        RPO: RPO states the maximum amount of loss that your organization can tolerate in terms of data.

➢        RTO: RTO defines the maximum time in which your critical data must be restored after the event of a disaster.

Benefits of Having a Business Continuity Plan:

Following are the main benefits of having a business continuity plan:

●       It reduces financial loss.

●       It mitigates the other risks associated with a disaster.

●       It increases customer satisfaction.

●       It saves your organization’s reputation.

●       It builds longtime customer relationships.

Proactive Support:

As described above, the timely fixing of issues is so critical for the business continuity and service availability, hence, provides you with a very efficient solution known as Proactive Support. Proactive Support has completely revolutionized the way support works. The customers now do not even have to troubleshoot and identify the issues and then wait for long spans of time in order to get them resolved because Proactive Support is there to monitor your IT infrastructure 24/7. In this way, it not only detects the issues on time but also resolves them even before they become a major threat for you and hence, perfectly ensures your business continuity.

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